Gingko Ceramic Branch Chandelier Z
✨Enjoy a worry-free shopping experience. ✨
All products at Happy Arcadian are tax-free
Experience the luxurious style and exquisite design of the Gingko Chandelier Z. Handcrafted porcelain leaves and metal body create a mesmerizing light sculpture, bringing warmth and well-being to any space. With its natural and dynamic energy, it's not just a light but a captivating artwork.
Measurement Guide:
The listed dimensions refer to the total span of the fixture, including the leaves. The metal branches are flexible and adjustable—please gently fan out the outermost branches manually and install all leaves to achieve the full width and intended look.
About the Glue Marks on the Ginkgo Leaves：
To ensure the metal accessories remain securely attached during transportation and long-term use, a small amount of glue is applied at the metal interface of each ginkgo leaf. This is a normal part of the production process, designed to enhance product stability and safety.
⚠ You may notice slight glue residue on the surface of some leaves. Please note that it is not a quality issue and does not affect the product’s appearance or functionality.
A diverse range of lamp body colors, including nickel, chrome, white, copper, gold, and black, is available. Should you require a customized color to meet your specific preferences, feel free to reach out to our dedicated support team for assistance.
If you need a custom nickel or white lamp body, we offer white ceramic leaves. The white leaves are designed to be installed without screws.
Notes*: Nickel, Chrome can be customized, if required, you can contact our Team.
Note*：This product is tailor-made to your specifications. Due to its larger dimensions, standard carriers like UPS or FedEx cannot handle its shipment. Instead, we will utilize freight trucking services to ensure safe delivery to your destination. Please be informed that the shipping duration is estimated to be around 40-50 days. Given this extended delivery time, we advise you to thoroughly consider this factor before finalizing your purchase.
If you have any questions about our products, please contact us and we will reply to you within 24 hours.
We have an accessories package for this lighting fixture:
Product Size
Size: L 80cm x W 45cm / L 31.5″ x W 17..7″ (The fixture uses 4*G9 bulbs)
Size: L 100cm x W 40cm / L 39.4″ x W 19.7″ (The fixture uses 5*G9 bulbs)
Size: L 120cm x W 50cm / L 47.2″ x W 11.8″ (The fixture uses 6*G9 bulbs)
Size: L 150cm x W 60cm / L 59.1″ x W 23.6″ (The fixture uses 10*G9 bulbs)
Size: L 150cm x W 55cm / L 59.1″ x W 21.7″ (The fixture uses 10*G9 bulbs)
Size: ∅ 31.5″ x H 59.1″ / Dia 80cm x H 150cm (The fixture uses 10*G9 bulbs)
Size: ∅ 39.4″ x H 70.7″ / Dia 100cm x H 180cm (The fixture uses 16*G9 bulbs)
Size: ∅ 39.4″ x H 78.7″ / Dia 100cm x H 200cm (The fixture uses 28*G9 bulbs)
Size: ∅ 347.2″ x H 98.4″ / Dia 120cm x H 250cm
Size: Dia 120cm x H 300cm / ∅ 47.2″ x H 118.1″
Size: Dia 150cm x H 400cm / ∅ 59.1″ x H 157.5″
Size: L 200cm x W 70cm / L 78.7″ x W 27.6″ (The fixture uses 16*G9 bulbs)
Size: L 250cm x W 60cm / L 98.4″ x W 23.6″ (The fixture uses 24*G9 bulbs)
Size: L 300cm x W 70cm / L 118.1″ x W 27.6″ (The fixture uses 28*G9 bulbs)
Size: L 150cm x W 70cm / L 23.6″ x W 15.7″ (The fixture uses 10*G9 bulbs)
Details
Materials: Metal, Ceramics.
Light source: LED bulb or Edison bulb.
Light source base type: (EU, AU) and (US, CA).
Voltage: AC 110-240V.
Body Finishes: Gold.
Shade Finish: White.
Moisture resistance: IP 20 Damp-rated, It is generally suitable for indoor use where it can't be exposed to moisture.
Environment: Indoor
Wiring: Hardwired.
Control: Compatible with common wall switch (not included).
59″ Adjustable hanging height cable. Can be extended upon request.
: Compatible with North America, Saudi Arabia, Europe, Australia Certification
At Happy Arcadian, we make it a priority to ensure your order arrives safely and on time. Below is a quick guide to our shipping process and policies for customers in the United States.
1. Where We Ship
Currently, we only ship to addresses within the United States, including all states.
2. Processing Time
Once your order is placed, our team will begin preparing it for shipment.
Processing usually takes between 3-5 business days.
After your order is ready, we’ll contact you by email to confirm the shipping method.
3. Estimated Delivery Time
Processing: 5-8 business days
Shipping Options:
Express Delivery: Arrives in about 8-13 business days
Ocean Freight (default method): Arrives in approximately 4–5 weeks
Your total delivery time = Processing time + Shipping time
4. Shipping Fees
We offer free shipping on all orders within the U.S. using ocean freight.
There are no taxes or hidden charges — the price you see is the final price.
If you prefer express shipping, additional fees will apply and will be confirmed via email before processing.
5. Shipping Carriers
We partner with trusted shipping services including:
UPS, FedEx, DHL, USPS, as well as freight and ocean logistics providers.
A tracking number will be emailed to you once your order is on the way.
6. Order Updates & Tracking
You will receive:
A confirmation email right after your order is placed
A shipping notification email once the package ships, including your tracking details and instructions for monitoring the delivery
7. Tax Policy
There are no taxes on any orders—regardless of shipping method.
Whether you choose standard or express delivery, your final price includes everything.
8. Canceling an Order
You may cancel your order for free within 24 hours of placing it.
Cancellations after 24 hours may incur fees related to materials or processing.
If your order is already packed and ready to ship, you will be responsible for material costs. Please reach out to customer service for a cost breakdown.
Important Notes:
Orders that haven’t shipped can be canceled via email.
Once shipped, orders cannot be canceled, but you’re welcome to return the item once it arrives following our return policy.
9. Additional Reminders
All delivery times are based on business days, not including weekends or holidays.
To protect your item during shipping, all lighting fixtures require some assembly upon arrival.
Assembly services are not included in the listed price.
At Happy Arcadian, your satisfaction matters. We offer a 30-day return window on all eligible products. If something isn't right, we're here to help.
1. Return EligibilityTo qualify for a return, the item must be:Returned within 30 days of the purchase dateIn its original packaging, unopened and unusedComplete, with no missing partsThe following are not eligible for return or exchange:Customized or made-to-order itemsAll large fixtures (see Section 6)
2. Defective or Damaged ItemsIf your item arrives with a manufacturer defect or shipping damage, contact us within 48 hours of delivery with photos and video for verification. Once verified, we'll provide a full refund or free replacement — at no cost to you.
3. Change of Mind or SizeIf you change your mind or need a different size, you may return an eligible item, but you'll be responsible for shipping costs both ways:The original outbound shipping (factory to you)The return shipping (you to our warehouse)
4. How to ReturnContact customer service with your order number and reason for return.We'll guide you through the steps.Once we receive and inspect the item and confirm it meets the conditions above, we'll process your refund.
5. RefundsRefunds are issued to your original payment method and typically take 7–10 business days, depending on your payment provider.
6. Order CancellationsWhen you cancel fee within 24 hours of ordering Free After 24 hours (not yet in production)30% fee + material costsAlready in production or ready to ship all material costs (contact us for the exact amount)After the item has shipped 50% fee — you may then start a return once it arrives
7. Non-Returnable ItemsAll large fixtures are non-returnable and non-exchangeable. Customized items are also final sale.
Need Help? Contact our customer service team and we'll walk you through any return, exchange, or cancellation.
Join Us
Welcome to Happy Arcadian, we are pleased to offer our valued trade customers exclusive access to a dedicated Trade Account. As a trade customer, you can enjoy a range of benefits and services designed to meet your unique needs.
Why Traders Need A Trading Account
· Exclusive discount code based on the amount of your shopping list
· Prepare your list of shipments for you in advance
· The 30 days return period is extended to 40 days for returns and exchanges
· Design drawings provided free of charge
· Exclusive VIP customer service representative
How To Apply For A Trade Account
· Make a note in your email: Business/ designer name via trade account Example: XXX's trade account set up
· Provide shopping list(colors, sizes, special requirements, etc.)
Don't miss out on the benefits of our exclusive Trade Account. Join today and enjoy wholesale pricing, easy ordering, customized solutions, exclusive promotions, and priority shipping. Apply now and take your business to the next level with our premium lighting fixtures!
Email: support@happyarcadian.com
Introduce
We offer custom service, you can contact us by email (support@happyarcadian.com) and tell us your customization requirements. Our designers will try their best to help you realize your ideas. Let everyone can design their favorite lights. And we will make them from our factory and ship them to you by air, no middleman, affordable price.
If there are any questions, please feel free to contact us：
Email: support@happyarcadian.com
Tel : +1 (562) 526-1084
Service Hours : Mon to Sat 9:00AM - 5:00PM
We offer custom service, you can contact us by email and tell us your customization requirements. Our designers will try their best to help you realize your ideas. Let everyone can design their favorite lights. And we will make them from our factory and ship them to you by air, no middleman, affordable price.
Customization
1. If you want to custom some special size or color when choose the lights on our website, Please provide us with the following information:
The product link or model number of the product.
The information of the color and size or other you need to customize.
If can, please send us your actual application scenario (for we can give the most suitable design solution to you)
2. Other websites or physical stores' lamps and lanterns. Please provide us with the following information:
The picture or design drawing you have.
Specify base size, material, color, bulb type or others.
Customize Size & Color
If you find a specific design of chandelier that you like, but you just need a different size or color.
Simply send us an email to support@happyarcadian.com with the following information
1. Which product – it will be best to send us the SKU number or the link to the product.
1. The specific color that you want for the base, like gold or chrome.
1. The specific size about the width, depth and height, like W 32” X D 10” X H 10”. Not sure what size to choose for your space? No worries, check out this detailed chandelier size guide blog that we wrote which should be able to answer most of your chandelier size questions and guide you to choose the right size.
Our designers will get back to you within 1-2 business days with a quote. And we will send you a customized invoice through email once you are ready to place the order.
NOTE: Customized items are covered by our 1-year manufacturer warranty, however, not eligible for cancelation, return, or exchange. Customized invoice will take 8-10 weeks with free shipping. Expedited shipping is availbale with extra cost.
Customize Design
If you have a specific chandelier design in your mind and did not find it on our website, we could be able to help as well.
Simply send us an email to support@happyarcadian.com with the following information
1. An image or simply a design drawing of the chandelier that you want.
1. The specific color that you want for the base, like gold or chrome.
1. The specific size about the width, depth and height, like W 32” X D 10” X H 10”. Not sure what size to choose for your space? No worries, check out this detailed chandelier size guide blog that we wrote which should be able to answer most of your chandelier size questions and guide you to choose the right size.
Our designers will get back to you within 1-2 business days with a quote. And we will send you a customized invoice through email once you are ready to place the order.
NOTE: Customized items are covered by our 1-year manufacturer warranty, however, not eligible for cancelation, return, or exchange. Customized invoice will take 8-10 weeks with free shipping. Expedited shipping is availbale with extra cost.
If there are any questions, please feel free to contact us：
support@happyarcadian.com
+1 (559) 578-3591
Service Hours : Mon to Sat 9:00AM - 5:00PM
From Order to Delivery
Order Confirmed
Preparation & Inspection
Packing & Shipping
Delivery & Enjoy
BEFORE / AFTER
CUSTOMIZED DRAWING
Before we begin producing your custom-made product, we'll send you detailed drawings for your approval
CUSTOMER FEEDBACK
TRADE PARTNER
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